At ILEX Architectural Lighting, we prioritize transparency, professional integrity, and data protection. This Privacy Policy details our operational standards for collecting, managing, and securing technical specifications, proprietary project blueprints, CAD files, and personal information submitted by global architects, specifiers, interior designers, and commercial buyers.
1. Information We Collect for Commercial & Project Inquiries
To provide accurate technical submittals, photometrics, shop drawings, and commercial quotations, ILEX Architectural Lighting gathers necessary commercial and contact data provided voluntarily during communications.
Directly Provided Professional Information
- Contact Identification: Full name, professional title, corporate email address, telephone numbers, and business office addresses.
- Project Specifications: CAD drawings, dimensional elevations, mounting requirements, custom finish requirements, line items, and schedule deadlines.
- Transaction & Procurement Details: Purchase orders, shipping coordinates, billing documentation, and project rep assignments.
Automated Technical & Analytical Data
When navigating our digital portal, non-personally identifiable technical information is recorded automatically to optimize web functionality and security, including IP address, browser architecture, operating system, and page navigation patterns.
2. Use of Commercial Data & Engineering Confidentiality
Information collected by ILEX Architectural Lighting is strictly utilized to execute specification-grade manufacturing, engineering reviews, and direct client communications.
- Technical Review & Quotation: Formulating custom shop drawings, photometric calculations, and formal B2B project pricing.
- Manufacturing & Logistics Execution: Coordinating custom metal fabrication, finish application, quality assurance inspection, and freight delivery.
- Customer Support & Warranty Administration: Maintaining historical project records for replacement components, maintenance, and warranty validation.
We strictly enforce technical confidentiality. Proprietary architectural drawings and custom luminaire elevations submitted for engineering review remain the intellectual property of the respective design teams and are never distributed to un-affiliated third parties.
3. Global Data Protection & Third-Party Non-Disclosure
ILEX Architectural Lighting does not sell, rent, trade, or monetize client data or project specifications. Data is shared exclusively under secure conditions required for business fulfillment:
- Logistics Partners: Freight carriers and customs brokers strictly for component delivery and project site dispatch.
- Regional Independent Representatives: Verified regional ILEX lighting sales representatives designated to assist your local project coordination.
- Legal Compliance: Mandatory disclosures enforced by legal processes, governmental regulations, or defense of legal claims.
4. Cookies & Digital Analytics Management
Our website uses session and persistent cookies to evaluate user traffic trends, retain finish selection preferences, and ensure seamless navigation across product collections. Users can manage or disable cookie preferences directly through browser security settings without forfeiting access to product specification sheets.
5. Cybersecurity Architecture & Data Storage Standards
ILEX Architectural Lighting implements robust technical and administrative protocols to protect client data against unauthorized access, loss, or alteration. All electronic correspondence and data transfers leverage SSL (Secure Sockets Layer) encryption. Access to project files is restricted exclusively to authorized engineering, production, and accounting personnel.
6. International Specifier & Buyer Rights
In alignment with global privacy directives (including GDPR and CCPA compliance standards), design partners and commercial buyers retain full rights over their personal information. You may request access to, correction of, or deletion of your contact records by contacting our corporate compliance desk.
Contact Our Compliance Desk
For questions regarding this Privacy Policy or data protection procedures, please contact our corporate administration team:
ILEX Architectural Lighting
Attn: Compliance & Legal Department
3909 Stonegate Park, St. Josephs, MI 49085, USA
Direct Line: (269) 247-1252
Corporate Inquiry Email: [email protected]
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